Hamilton Lock Service is a non-stop working company available to you at all hours of the day and night. We are a licensed and experienced team working in the area for well over a decade. Through our years of experience and face-to-face interactions with our clients we have developed a system that will continuously satisfy our customers.
We want all of our customers to know they can reach us at any time, doesn’t matter if it’s an inquiry call, or a technician has already completed the job. Any question that may arise is welcome and we will be more than happy to give you an answer.
When we started offering Hamilton Lock Service services we had one goal in mind, to have each and every one of our clients happy and satisfied with their services, and here is how we have been able to stand behind this mission.
Excellent customer service – we make sure everyone is treated like family. We know how frustrating it is to be locked out of your home, business or car and put our selves in your shoes every time. Hence, it is why we make sure that when you give us a call, we answer right away and have a technician ready to serve you at anytime. Hamilton can get quite cold in the winter months and there is nothing worse than having to wait a long time for some help when you need it, luckily you will never have to wait more than a few minutes with us. Even when you just need your lock changed or a lock re-keyed we are always happy to serve you with a big smile and a friendly attitude!
Knowledge – Locks, doors and security systems can sometimes be overwhelming and confusing, this is why we call our locksmith expert to give us a hand. Although the locksmith technician is able to come over and fix/ replace any lock you need, we make sure that you are completely knowledgeable and aware of how to use, and take care of your new merchandise. Some companies simply send someone over to complete the job, hands you your keys and off he goes. Not us, we make it a standard procedure to go over your new lock and explain thoroughly how you should work it, so you can get the most out of it. Locks are supposed to last anywhere between 10 to 20 years and even a lifetime for some high security locks. We want to make sure you get that life out of your lock as well.
Same idea goes for when you are in need to switch your locks, whether you had just moved into a new home, your old locks broke or you just want to upgrade your security. Our technician will give you a couple of options for what product would fit your needs best, and explain each of the differences so you are aware and able to make the right choice, based on what you now know you need and not what you think you need.
Honesty and attention – We will never have hidden fees or make you wait in the cold. We believe that honesty and integrity is what builds a company and we stand behind it one hundred percent. We have an open door policy, we welcome and encourage all sort of reviews and are happy when you let us know how we did. We always want to become better and can only do so when we know what we did well and how we can improve. Our company has been working this way for many years and believes this is why we have been able to grow and become your trusted Hamilton Lock Service.
In Collaboration With:
C&A Locksmith and Doors since 2017
Our partnership with C&A Locksmith and Doors has allowed to us provide more customers with the services they need. With 24/7 response time and highly trained locksmith experts, we are grateful we can provide such care to our new and on-going clientele.