Frustrations of being locked out!
Our lives are full of surprises; usually those surprises catch us at the worst possible time. Surprises that we are never prepared for like heavy traffic on a highway in the middle of the night or losing a key to your car on a Saturday night.
One of the worst surprises that live gives you is realizing that you are locked out of your house as you arrive from your 6 hour ski trip with your wife and kids. That will definitely make you wonder “what have I ever done wrong!” for about a good minute as your wife freaks out and blames you for dropping the keys somewhere. Your kids are passed out and in deep sleep and you prefer it that way, because if they would be awake you would hear constant complains that they are hungry and selfishly ignore the fact that you stuck and need everyone to stay patient and let you focus. So just let them sleep. Carefully step out of the vehicle and focus on what to do next because you didn’t really plan this out well enough. Who to call? What to do? Where are the lost keys now? The neighbors are probably asleep and any loud noise would probably spark up some tensions. Frustrating but what other choice do you have besides breaking a window, you are wondering how you ended up here in the first place and where did you drop the keys You start looking for a Locksmith near you and find someone that seems to suit you; it could be our very own Hamilton Lock Service. 15 Minutes later the tech is here, you are really anxious to get into your house. The only thing you hope for is for the technician to be fast and professional. All the technician hopes for is for you to be a fair person and not to take your frustration out on him.
Telling you from my personal experience there are situations when a customer ends up taking his frustration out on a locksmith service technician. Maybe the price wasn’t suitable for a customer, the customer could be simply angry at himself for losing the key. No matter why you feel angry you are about to take it out on a technician. It can get really frustrating if you get a newbie technician.
I usually try a different approach, I ask you where you from or how long you live here. How did you lose your key or how did it happen to you? I make sure that you understand that I am on your side because I am here just like you, stuck here with you. Doing my job very quick always clean so you can be satisfied with our service after all Hamilton Lock Service is our work place so we always keep it in good spirit.
My name is Eli I am one of the technicians that work for Hamilton Lock Service and the first thing we do is to understand your needs and your frustrations, it’s these problems that we are really here to solve. Get you into your home quick and give you that peace of mind. That’s our motto.